This includes support workers, home care workers, clinical/practice leads and allied health professionals.
Role overview
Carers and clinical staff are the frontline of aged care. You build trust, deliver personal and clinical care that is trauma-aware, and healing-informed.
Why LGBTI inclusion matters
This role is pivotal in ensuring safety and dignity, especially for LGBTI older people with histories of trauma or discrimination.
How Silver Rainbow training helps:
- Trauma-aware, healing-informed care tailored to LGBTI living experience
- Inclusive language guides and understanding LGBTI 101
- Case studies and reflective practice tools
Recommended pathway
The following information is most relevant for Direct Carers and Clinical Staff. We suggest you start with these resources from our knowledge hub:
- Free eLearning modules
- Silver Rainbow Training and Coaching
- LGBTI and Dementia: Understanding Changes in Behaviour
- LGBTI Inclusive Practice Guide for Recreational Therapists
- Palliative Care resources
- Ageing Fabulously podcast
Why is it important for direct care staff to understand the life experiences of LGBTI older people?
Listen to what our living experience advocates have to say.
Silver Rainbow training for your role
Aligns with the Strengthened Aged Care Quality Standards
- Standard 1.1–1.3: Supports person-centred, trauma-aware care that affirms identity, autonomy, and dignity
- Standard 3.1–3.4: Enhances assessment, planning, and delivery of safe, inclusive services
- Standard 5.4–5.6: Promotes comprehensive care, cognitive support, and clinical safety
- Standard 2.9: Ensures competency-based training in culturally safe care
Grounded in the new Aged Care Act's Statement of Rights
- Right to autonomy and freedom of choice
- Right to safe, quality care
- Right to identity-affirming communication