Role overview
Facility managers, HR professionals, and team leaders shape workplace culture, recruitment, and policy. Your leadership drives systemic inclusion.
Why LGBTI inclusion matters
Inclusive aged care — beyond compliance. Embedding LGBTI awareness into onboarding, supervision, and complaints processes ensures safe and affirming environments for both staff and clients.
How Silver Rainbow can help:
- Coaching for senior leaders, including preparing for the Strengthened Quality Standards and the new Aged Care Act
- Guidance for use of the Specialisation Verification Tool kit
- Guidance for supporting LGBTI workforce champions
Recommended pathway
The following information is most relevant for Managers and Team Leaders. We suggest you start with these resources from our knowledge hub:
- Free eLearning modules
- Silver Rainbow Training and Coaching — tailored to your needs*
- Specialisation Verification Toolkit
- Ageing Fabulously podcast
*The Lead with Pride coaching program is designed with managers and senior leaders in mind.
Why is it important to respect and acknowledge the experiences of LGBTI older people?
Listen to what our living experience advocates have to say.
Silver Rainbow training for your role
Aligns with the Strengthened Aged Care Quality Standards
- Standard 2.2a–2.2b: Builds a culture of safety, inclusion, and continuous improvement
- Standard 2.6a–2.6b: Establishes safe, transparent feedback systems
- Standard 2.8–2.9: Guides inclusive workforce planning and HR practices
- Standard 1.1–1.4: Embeds inclusive values into service culture and agreements
Grounded in the new Aged Care Act's Statement of Rights
- Right to equitable access
- Right to raise issues safely
- Right to privacy and information